Living With Our Rapido 963f Le Randonneur Motor Home.

Monday, 1 February 2016

The Big Shop.



My reader might remember that on the way down to Spain by road at the end of last September, our windscreen was damaged by an errant pebble that was thrown up accidentally by a passing BMW. At that time I endured somewhat of a pantomime involving my insurer, who initially fed me incorrect information relating to their "approved repairers" in Spain, before finally admitting, after several time consuming and expensive 'phone calls, that they didn't actually have any approved repairers here in Spain, even though I hold fully comprehensive international insurance with them, which includes glass damage, as well as their premium breakdown and recovery cover. They then went on to inform me that they would only pay me £100 towards replacement as I wasn't going to use one of their approved repairers! Huh? The solution in the end , after a complaint to their customer services department was that I could arrange and pay for a repair or replacement myself and then reclaim the whole cost once back home, but what I hadn't bargained for was that we are in Spain, and could I find an auto glass repairer who would take the job on by 'phone - NO! At that time I left it, having tried my best.

Now I am back in Spain, and because the van hadn't been run on the road for a couple of months, this morning I packed things away to go for my "big shop" at a nearby supermarket. There are small local ones, where I bought a few things to see me over the weekend, but they are much more expensive than the major supermarkets. Today I chose Mercadona at San Isidro de Nijar. It is a similar distance away to the one in Almeria, but without the traffic.

I also knew, due to last year's failed attempts at gaining a Spanish glass repair - due mainly to my own poor grasp of the Spanish language, that one of the main repair companies is located on the way there. So, I took the opportunity to kill two birds with one stone, calling to assess the screen damage first.

Well there is both good and bad news. The technician was willing to attempt a repair, but warned me that it was on the borderline of being too large an area of damage to be fully successful. I didn't fancy the idea of having to source a new screen and then pay the up to €3000 myself to have it fitted, so with the usual warning that the screen might break anyway during the repair, I agreed to let him try.

The end result was that the damage was stabilised, and should not now deteriorate any further, such as a crack right across the screen, but it is still visible, although much less than previously.

That will now be sufficient until we arrive back in the UK, where a decision will be made about replacement, depending of course on how my Motorhome insurance and their UK contractor perform there.

Below is a 2 minute video clip taken from the van's Blaupunkt dash cam of part of my trip today. As can be seen, the weather here remains warm and sunny.

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